Thank you for visiting Breetion. This Shipping Policy describes the terms and conditions relating to the shipment of products ordered through our website, www.breetion.com (the ‘Site’). At Breetion, we aim to make receiving your order as seamless and delightful as shopping with us. By placing an order on the Site, you agree to the terms below. Here’s everything you need to know about our shipping!

1. Shipping Destinations 🌍

Our primary market is the United Kingdom, but we also ship to popular international destinations. Currently, we deliver to:

• United Kingdom 🇬🇧
• North America, Europe, and Oceania: including the United States, Canada, Australia, New Zealand, and all European Union countries
• Latin America: including major countries like Mexico, Brazil, Argentina, and Chile
• Southeast Asia: including Singapore, Thailand, Malaysia, Vietnam, Indonesia, and the Philippines
• Other Regions: If your country isn’t listed, reach out or place an order, and we’ll notify you if shipping isn’t available.

Please note that shipping to remote areas or certain countries may incur additional fees, delays, or restrictions. Some products may also have specific shipping limitations due to legal or logistical reasons.

2. Delivery Times 🚚

Our estimated delivery times vary by region and shipping option:

United Kingdom

• Express Shipping (additional cost): 2-5 business days
• Standard Shipping (free): 5-7 business days

International

• Express Shipping (additional cost): 5-7 business days
• Standard Shipping (free): 7-10 business days

Please note that these are estimates and that actual delivery times may vary due to factors such as customs clearance, carrier delays or unforeseen logistical problems. Breetion is not responsible for delays caused by shipping providers or circumstances beyond our control, such as strikes, natural disasters or pandemics.

3. Order Processing Time ⏱️

Once you place an order, our team carefully reviews, prepares, and ships it within 24 - 48 hours. You’ll receive an email with tracking details once it’s on its way.

Please note that it may take longer depending on the complexity of the order or the business's demand at the given time.

4. Shipping Costs 💸

Right now, we’re thrilled to offer free standard shipping on eligible orders! Please note that free shipping is subject to change, so take advantage while it lasts.

• Express Shipping: Available at an additional cost.

5. Tracking Your Order 🔍

Most orders include tracking. You’ll get a tracking number via email to follow your package’s journey. Please allow 24-48 hours after dispatch for tracking updates.

6. Lost or Damaged Shipments 🚨

In rare cases of lost or damaged shipments:

• Lost Shipments: Contact us at support@breetion.com if your order appears lost. We’ll help resolve the issue, and if necessary, provide a replacement or refund.
• Damaged Shipments: Notify us within 48 hours of receipt, including photos of any damage. We’ll work to resolve the issue with a replacement or refund. Feel free to use our Return Hub

7. Customs, Duties, and Taxes 🛃

For international orders, some countries may apply a small customs fee or tax upon arrival. This is a standard part of receiving international packages and is usually straightforward. Most of our customers find this to be an easy process, and we’re here to help if you have any questions.

8. Accurate Shipping Information 👀

To ensure your order arrives smoothly, please double-check that your shipping details are accurate at checkout. If you notice any errors after placing your order, just let us know as soon as possible at support@breetion.com. We’ll do our best to update the information, though please note that changes may not always be possible once the order is in process.

Breetion cannot be responsible for packages that are lost or undeliverable due to incomplete or incorrect shipping addresses, so we’re here to help if you have any questions!

8. Contact Us 📧

If you have questions about your order or our shipping policy, feel free to reach out to us at support@breetion.com or visit our contact page at www.breetion.com.

We’re here to make your shopping experience smooth, so please let us know if there’s anything else we can assist you with!