FAQs
Quick Questions
1. Shipping Policy Summary
1. Shipping Destinations 🌍: We primarily ship to the UK, North America, Europe, Oceania, Latin America, and parts of Southeast Asia. Contact us if your country isn’t listed.
2. Delivery Times 🚚:
UK:
- Priority (paid): 2-4 business days
- Standard (free): 5-7 business days
International:
- Priority (paid): 3-5 business days
- Standard (free): 7-10 business days
3. Order Processing ⏱️: Orders ship within 24-48 hours. Tracking details are provided via email.
2. Return & Exchange Policy Summary
1. Easy Returns: Return products within 30 days, even if opened. Full refunds for like-new items; partial refunds if significantly used.
2. Return Eligibility:
- Must return within 30 days and provide proof of purchase.
- Non-returnable items include custom-made, digital, perishable, or hygiene-sensitive products.
3. Order Cancellation:
- Cancel by 8:00 PM (London time) on the day of purchase.
- If already processed, cancel after delivery via our Returns Hub.
4. Return Process:
- Start your return at the Breetion Returns Hub with your order number and email.
- Follow instructions to receive a return label if eligible.
5. Exchanges: Available depending on stock; start through the Returns Hub.
3. How can I track my order?
4. How can I return or exchange my order?
5. Do you offer technical support for your products?
Yes, we offer technical support for all our products. If you encounter any issues, you can contact us via our support form, or get in touch directly with our technical support team.
Check below this message in the contact section